Shipping policy

Shipping Policy:

Thank you for choosing Only Soy Candle Co. for your eco-friendly candle needs. Please take a moment to review our shipping policy to ensure a smooth and delightful shopping experience.

**Processing Time:**
- Orders are typically processed within 1-2 business days from the time of purchase.
- During peak seasons or promotional periods, processing times may extend, and we appreciate your patience.

**Shipping Methods:**
- We offer standard and expedited shipping options.
- The shipping method chosen during checkout will determine the delivery timeframe.

**Shipping Rates:**
- Shipping rates are calculated based on the weight of your order and the destination.
- Free shipping may be available for qualifying orders or promotions.

**Domestic Shipping (United States):**
- We offer shipping within the United States.
- Estimated delivery times for standard shipping are 3-7 business days.
- Expedited shipping options are available for faster delivery.

**International Shipping:**
- We currently do not offer international shipping. Our services are limited to the United States.

**Order Tracking:**
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can track your order's progress through the provided tracking number.

**Address Accuracy:**
- It is the customer's responsibility to provide accurate shipping information.
- Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses.

**Delays and Issues:**
- Only Soy Candle Co. is not liable for shipping delays caused by external factors such as weather, customs, or carrier issues.
- If you encounter any problems with your shipment, please contact our customer service, and we will assist you in resolving the issue.

**Returns Due to Shipping Issues:**
- If your order is returned to us due to an incorrect address provided by the customer or refusal to accept the package, a reshipping fee may apply. All returns to be shipped to 367 Pine Island Rd, North Fort Myers, Fl 33903

For any additional inquiries or assistance regarding shipping, please reach out to our customer service at onlysoycandleco@gmail.com

Thank you for choosing Only Soy Candle Co. We appreciate your support and hope our candles bring warmth and joy to your space.